Last Updated: May 2026

Manufacturer Warranty Coverage

Every product sold on Robessa.com is covered by the original manufacturer’s warranty. Specific warranty terms, duration and coverage vary by brand and model — please refer to the individual product listing or the documentation included in the box for the precise warranty that applies to your item.

What Warranties Typically Cover

Manufacturer warranties typically cover manufacturing defects, defective components, and mechanical or electrical failures under normal residential use. They generally do not cover damage caused by misuse, improper installation, unauthorized modifications, accidents, or normal wear and tear. Always review the warranty documentation included with your product for the full terms.

Warranty Periods by Brand

  • Backyard Discovery: 5-year limited structural warranty on gazebos and pergolas
  • Craftsman: 2-year limited warranty on riding lawn mowers
  • Husqvarna: 3-year limited warranty on riding and zero-turn mowers
  • Generac: Limited warranty on portable generators (varies by model)
  • Champion Power Equipment: 3-year limited warranty (portable); 10-year limited warranty (standby)
  • Gorilla Playsets: 10-year structural frame warranty
  • Bluetti / EcoFlow / Jackery: 2 to 3-year limited warranty on portable power stations
  • Cub Cadet: 2-year limited warranty on zero-turn mowers
  • Kohler: 5-year limited warranty on standby generator sets
  • Troy-Bilt: 2-year limited warranty on riding tractors and outdoor power equipment
  • Toro: 2 to 3-year limited warranty depending on model line
  • RYOBI: 3 to 5-year limited warranty on battery-powered outdoor power equipment
  • EGO Power+: 5-year limited warranty on battery-powered outdoor power equipment
  • DR Power Equipment: 2-year limited warranty on field and brush mowers
  • Lifetime Products: 5 to 10-year limited warranty on outdoor structures and sheds
  • KidKraft: 1-year limited warranty on playsets and wooden toys
  • Creative Cedar Designs: 5-year structural warranty on cedar play sets and wooden swing sets

How to Make a Warranty Claim

To start a warranty claim, email contact@robessa.com with your order number, a clear description of the issue and any supporting photos or videos. We will work with the manufacturer on your behalf to resolve the claim as quickly as possible. For brands that offer direct consumer support, we can also provide the manufacturer’s contact information so you can engage them directly.

Contact Robessa

  • Address: 112 Prosperity Blvd, Piedmont, SC 29673, United States
  • Phone: +1 212-334-0212
  • Email: contact@robessa.com